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      NiCE

      Engaged employer

      NiCE reviews

      Great company - Solutions Engineer NiCE Employee Review

      5.0
      23 Dec 2015
      Solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      NICE is a great company. The people are amazing and the atmosphere is awesome. Is it hard sometimes? Yes. Is it busy? Yes. Will you get through it WITH your team and come out on the other side? Yes. The benefits are great! The compensation is on par if not better than most. The outlook is constantly getting better. The CEO and the people he surrounds himself with, know what they want to do and where they are taking this company, and it is exciting.

      Cons

      The Customer Support and Maintenance teams make it difficult on the sales teams, because they are lacking. The worst meeting is one where you go to an existing customer and talk about new things to buy, and the customer does nothing but talk about how terrible the "day 2" support is. I hope to see changes and something to be fixed in this area soon.

      Explore other reviews about NiCE

      5.0
      16 Apr 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      9 Jun 2026
      Director, sales management
      Recommend
      CEO approval
      Business outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

      avatar
      NiCE Response
      4d
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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