Great culture and work-life balance, but demanding changes - Customer Operations Specialist Octopus Energy Employee Review

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Working for Octopus has been a delight, highly recommend to anyone looking for a great culture and work life balance

Cons

Very few, however the speed at which the role can change can be demanding

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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