Great benefits
Had a great team (luck of the draw I guess)
Cons
Job itself is pretty mundane
Hard to progress
Progression depends on your manager
Customers are awful and can be pretty entitled even when they're just plain wrong
Octopus Energy Response
2y
Hi there,
Thanks for taking the time to leave your review. From the details you've given i'm not sure if you're a current employee or if you've left the business but either way I would really like to have a chat if you'd be willing to do so so that I can get a bit more detail about some of the struggles you've had in your time with us.
We're always open to feedback and we'd like to make things better if there are areas we're falling short in. Please do reach out to be my Slack or by email (or stick something in my calendar). If you don't feel comfortable reaching. out to me then please do reach out to one of the OMs in Manchester and have a chat to them.
Best wishes,
Lynne Higgins
Head of Operations
Octopus Energy
Some members of the company are the best people you’ll ever meet.
Cons
Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.