Theres many reasons why turn over rate is high... - Sales Associate Old Navy Employee Review

2.0
17 Oct 2008
Recommend
CEO approval
Business outlook

Pros

With past experience you can get slightly higher than minimum wage pay. Work with a variety of people who are generally good to be around and work with. Wide range of tasks to do each day, not stuck on one thing usually. Honestly cant think of anything else...

Cons

Where to start! Unless you have been there for a long time its hard to move up in the company. Getting trained properly never really happens they just throw you in and expect you to get it all very quickly. Having cash handlers have to come over everytime you have a question or problem on register gets very annoying. Theft is a big problem and theres not a thing that you can do about it because even if you see someone stealing all you can do is get a discription and call the police or security guard. You CANNOT hold them in the store for any reason or accuse someone you saw stealing. Which means by the time the security guard comes they are long gone. Folding and organizing a table then having it in two seconds be completly undone gets annoying very very quickly. Constantly pushing old navy cards gets old as well

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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