Product & Marketing Specialist - Product and Marketing Specialist Old Navy Employee Review

2.0
14 Apr 2017
Recommend
CEO approval
Business outlook

Pros

- Okay discount. 50% off of normal price items, no discount on clearance. 50% off at Gap & Banana too, plus 10% off of clearance. Not usually worth it when items are regularly on sale for 30-60% off. - Pretty flexible hours - Not a brain-challenging job

Cons

- Too much responsibility for not enough pay. The Product & Marketing Specialist position was rolled out in September 2015 and is a combination of 3 previous roles: Merchandising Specialist, Stock Specialist, and Pricing Specialist, with no pay increase over those old roles. Base pay remains at $12/hr even after the store's minimum wage increased from $8.50 to $9, then to $10 then to $10.50 with the California minimum wage increase. - Spread too thin: There are not enough hours given to complete the tasks required for the position. - Responsibilities include leading signage, markdowns, repricing, shipment, and merchandising processes. Often in at 230 am, 330 am, or 5am, depending on store manager and store hours. - We often call it Old Slavey. They make you pour sweat, and still tell you you aren't fast enough. No pay differential for early hours or for difficult shipment process. Similar-paying positions like the Business and Training Specialist during the day get the easy jobs, like decorating the break room or recovering the sales floor.

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5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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