Not for me ( department manager ) - Department Manager Old Navy Employee Review

2.0
1 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Well meeting some great people!

Cons

They didn’t invest time in me to set me up for success with training. Have a huge expectation with little time to achieve. The upper management stay in the back office all day and only come out to tell you what you’re doing wrong. Over all the only way I see anyone lasting here is if you start off your retail career here. Coming from well put together retail to old navy takes a certain type of person. It’s just not me.

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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