Overall Not Horrible... - Sales Associate/Cash Handler Old Navy Employee Review

4.0
25 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, General Manager was awesome, and nice discount.

Cons

Pushy managers, unrealistic goals, hostile work environment at times.

avatar
Old Navy Response
6y
We've read your comments and are sorry to hear your experience. We believe Gap Inc. should be a place where all our employees feel welcome and supported, especially by our management. We will keep your points in mind as we continue our work to bring positive change across the organization. Thank you for taking the time to leave a review.

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All