Super toxic work environment, gaslighting galore - Designer Old Navy Employee Review

1.0
17 Feb 2022
Recommend
CEO approval
Business outlook

Pros

very competitive pay rate and benefits, which they remind you of constantly so that you feel like you don't deserve better (plot twist, you do)

Cons

you're expected to be a machine and get blamed for leadership mistakes when they get criticized for their job. you're unofficially told to work longer hours in the name of "stretching" to cover your boss's refusal to look bad by hiring more people because of their refusal to support you in creating the actual product that makes them money. they hide behind toxic positivity, send out mass communication to pretend like they care about diversity while hiring all under qualified middle aged yt people that don't actually do anything and get paid a lot to talk in circles. the list goes on.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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