Gone downhill. - Anonymous employee Old Navy Employee Review

2.0
8 Nov 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Coworkers are generally great people - A lot of independence; your manager will mumble a sentence at you and you go do that or similar tasks until they actually need you to do something - Lots of available hours

Cons

- Understaffed - Hours are given incredibly unfairly. I have been receiving at least ten hours over what i told my managers my maximum was for several weeks, other employees that need as many hours as possible are barely getting 20. - Managers are uninvolved. They go back to the office and hide out there. Worse, they'll head up to the registers when there's a rush of customers and instead of ringing, they criticize employees. - Managers aren't friendly. I don't expect to be best friends with my manager, but I expect them to be cordial and attempt to create a positive working environment. - Managers are passive aggressive.

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Pros

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Cons

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2.0
26 May 2026
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Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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