If you don't like clothes, don't do it. - Operations Manager Old Navy Employee Review

3.0
4 Oct 2008
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and room to grow if you are lucky. Pretty good company within the industry. If you like clothes and the industry you can defenitely learn a lot . There is a lot of information for someone to learn if you are self motivated to do so. If you are in a store with a set structure that plays by the rules then you have the potential to go far.

Cons

Downsides are related to the individual personalities and not the company. The company is pretty good. like any place it can be bogged down with politics and favoritism. Of course you also deal with a lot of different people and personalities>

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All