Dedicated employees hindered by lack of support and resources - Supervisor PENFED Credit Union Employee Review

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employees who are willing to go the extra mile

Cons

Lack of support and resources, even when justifiably advocated for, are never listened to nor taken action upon/followed up by senior leadership. Everything is “wing it” with no care for structure, quality/proper training, skill development, not even HE training for supervisors too.

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PENFED Credit Union Response
1mo
Thank you for sharing your feedback and for recognizing the dedication of our employees. We value perspectives like this and take employee input seriously as we continue evaluating how best to support our teams and strengthen our workplace.

Explore other reviews about PENFED Credit Union

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping members financially get through tough times.

Cons

Rigid policies that make no sense, a lack of common sense when it comes to new products and services, inability to think like a credit union.

1
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