Toxic environment/ unrealistic expectations harm well-being - Executive Transition Specialist Paycom Employee Review

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay, Benefits, and PTO policies.

Cons

This company destroyed my health. I worked here for over 7 years, and I didn’t even realize how much I had lost myself until leaving. You are required to work yourself dry. You’re often so busy you don’t even have time to get up to go to the bathroom. There is zero flexibility for you to live your life or get things done. For example, your house is flooding because a pipe burst so you have to come into work a little late? No sympathy from leadership. Their response will be to go ahead and put in PTO for that because your leader is scared of getting called out about the badge reports. Additionally with client projects in implementation, there’s also so much that’s out of the TSR departments control and yet the TSR’s are blamed for the project not going well, or the client moving their check date. The truth is that the client is moving their check date because the expectations of workload Paycom has for clients in implementation is absolutely insane. Also the wrong expectations are sold to them in the sales process that we can do anything and automate all their processes. Which we can’t. Most automation processes require a converter and clients don’t want to run a converter every day. Then if anything happens that goes wrong that’s completely out of our control, we get written up. Also, if you don’t document your work in 5 different ways, you get written up. Leaders don’t know how to manage their employees, and then when they do step in instead of seeking to understand what happened they blame the employee without getting context. There is so much finger pointing and assuming the TSR is at fault and doing terrible at their job, it physically makes you sick. I unfortunately do not see Paycom making a comeback from the depths they have stooped to. I would recommend the board to get rid of the CEO asap if they want to keep any of their good people. Paycom needs a leader that understands their employees are human, not robots, and have lives outside of work. They will probably also respond to this and say something about their values and that I can reach out to submit feedback, but I have done this so many times before quitting that I know it’s useless. Nothing changes and leadership does not listen. Do not work here. Do not be tempted by the salary. I promise it’s not worth it.

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Paycom Response
1mo
Our environment demands hard work, and we hold high expectations for our team members. That level of commitment isn't for everyone. Regardless of role, teams are expected to collaborate and support one another to deliver on our mission, and leaders are expected to provide resources for success and lead with clarity and context. We continue to acknowledge and act on employee feedback when appropriate, and our team can be reached at hrmgmt@paycomonline.com for further discussion.

Explore other reviews about Paycom

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training, pay, and benefits are really good

Cons

9 hour day is brutal

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Paycom Response
4d
Strong development, competitive compensation and meaningful benefits are part of how we invest in our team, and it's great to see that reflected in your experience. Thank you for sharing!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

1
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Paycom Response
8h
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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