Read this if you are considering working for Paycom - Client Relationship Manager Paycom Employee Review

2.0
17 May 2015
Recommend
CEO approval
Business outlook

Pros

Value training Career advancement opportunities Opportunity to make 100,000+ in 1st year

Cons

Astonishingly poor low level management - lack of professionalism and the level of immaturity in this corporate setting was truly incomprehensible Micro-managing seems to be the required style No work life balance Poor corporate culture Lack of trust in employees No room for out of the box thinking - there is the Paycom way or no way at all

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Paycom Response
11y
We haven’t ever lost a Client Relations Manager (CRR) and the last CRR to leave that office was over a year ago. We do, however, place major emphasis on manager training and take this feedback seriously. There are many opportunities outside of speaking directly with managers where employees can offer suggestions that may improve the way in which we operate. We encourage all employees to fill out OFIs (Opportunity for Improvement) whenever they have ideas that could benefit the company. Also, many of our new hires come from employee referrals which shows that our employees love the culture enough to recommend their friends.

Explore other reviews about Paycom

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

unlimited earning potential for higher performers tons of professional development & leadership growth opportunities strong culture focused on winning, accountability, & continuous improvement collaborative team environment with leaders who invest in employee success opportunity to make a meaningful impact on clients' businesses

Cons

fast paced // requires good organization & time management the first few months are a learning curve due to depth of products & process high expectations can sometimes be challenging if you are not self-motivated

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Paycom Response
11h
We couldn’t have said it better ourselves! This is a high-performance environment with strong development, collaborative teams and opportunities to drive real impact.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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