Metrics and money over people - HCM Team Leader Paycom Employee Review

1.0
31 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Benefits like $1 EE only health insurance and ample time off accruals are good, but pretty standard for a corporation so not necessarily unique. I do like the people I work with on the peer level.

Cons

Forced relocation, for starters. They moved a department to a building in a rough area of the city rather than allow remote work to continue. It has visible mold on walls and smells like sewage, causing headaches and other health concerns. We’ve consistently tried to report this to HR with little to no action being taken. There is mold in the room they set aside for breastfeeding mothers but they just wipe it off the wall. They focus heavily on hiring due to constant turnover and have no strategy for retention. Our team members are forever drowning in transitioned projects. The pay doesn’t allow us to consistently attract employees that can meet the company’s performance expectations. They boast about using compostable plates, cups, etc but then individually wrap shirts for thousands of employees in bubble wrapped green foil packaging, so any eco friendly claims you see are false. Tons of accruals, but taking time off is stressful because of metrics and performance demands, so most people end up checking emails or Teams expecting fires or issues. They refuse to give very warranted and necessary pay increases, plus they’re only offering 2-4% once per year for the annual merit increases. They absolutely are not paying some employees enough to afford decent apartments and live on their own without roommates as adults. They put us through so many unnecessary trainings that are a waste of time and add stress to already overwhelmed and overworked employees. Right now they’re forcing every employee to go through a Payroll Accounting training where we learn how to calculate payroll taxes and create ledgers and fill out tax forms. All of which has absolutely nothing to do with a majority of our roles, we will literally never put it into practice. There are leaders and people who genuinely care but the higher up the ladder, the less connected to the people and empathetic they are. They don’t even realize most of us are on the way out.

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Paycom Response
2y
At Paycom, we're committed to cultivating a workplace environment that empowers our employees and prioritizes their well-being. We take all feedback seriously and are actively working to address any concerns. Please utilize our anonymous reporting hotline, which can be easily found on our website under the Governance Documents section, so we can learn more about your experience.

Explore other reviews about Paycom

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, support from team, extensive and comprehensive training program.

Cons

There's a lot to learn and navigate. Expectations are high and they push for excellence.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, easy HR system. As a product, Paycom is very good.

Cons

There has been too much restructuring in the past couple of years. You will get no overtime pay. A bad developer and a good developer will be paid the same. They do not care about what technique you use as long as it works. Got used to a new process that was released two months ago? They just changed it again. The issue was Paycom tried to fix something that was not broken (for the most part) in Development, and now everything is pretty much broken. You will get double the work but no change in pay. They will try to get feedback, but only from managers, not actual developers who work with the system each day. Even though they inconvenience developers every other week with a new priority, if you inconvenience management (usually because they want Rome built in a day), you will have a write-up. Many good developers have left for better opportunities elsewhere as they also were not getting raises or title changes, even though they're doing better work above their pay grade. You only got a raise if everyone was getting a raise.

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