College graduates be careful - Paycom specialist III Paycom Employee Review

2.0
18 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Benefits, decent pay, Paid time off,

Cons

If you are a recent or future graduate I cannot recommend this job. You will be worked until you hit a breaking point. You won’t have time for anything outside of work M-F and be simply too tired on the weekends to do anything. The pay structure currently limits an increase in pay with no plan to provide raises for doubling and tripling your workload. You will find yourself doing the work of others who are making twice your salary. You will be tied to your desk for 8 hours a day on a headset and be expected to stay late to complete metrics that offer no advancement. You will be stressed and overwhelmed for at least a year, until you are either promoted to a position(that is just as bad) or you leave. This is a call center position marketed as account management. Paycom has good positions, this is not one of them. You will watch people in other positions get to participate and enjoy all of the great things paycom puts on for employees. You will not be able to attend due to the extreme workload. In 6 months, I had 4 different supervisor changes, moved desks 6 times, and was yelled at by clients for 8 hours a day. Do yourself a favor and be careful. If that all sounds like something you can handle: great! But be aware that the idea of doing this and actually doing this are two very different things.

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Paycom Response
2y
At Paycom, our leadership strives to create supportive spaces for all team members and we understand that open communication about workload is essential for the individuals growth and success. If you have additional feedback, please reach out to our HR leadership at hrmgmt@paycomonline.com, and a member of our team will reach out to you.

Explore other reviews about Paycom

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

I've loved my time working at Paycom in the sales department in Michigan. We have an excellent team culture and there is a great work/life balance!

Cons

No cons, I see myself working at Paycom for as long as I can.

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Paycom Response
1mo
It’s great to see your experience reflect a strong sales team culture grounded in hard work and a supportive environment where people can succeed. Thank you for sharing!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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