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      Paycom

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      Paycom reviews

      If you listen to any review on here, let it be this one - Outside Sales Representative Paycom Employee Review

      1.0
      12 Apr 2025
      Outside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You do get 100k base salary There is uncapped commission- the best of the best make 42% commission average is closer to 14% However it is important to note that most people are fired before they ever get paid their commission meaning it all goes to the company :)

      Cons

      There is absolutely ZERO support from training, direct management, and upper leadership I was here for three months and my manager only went on 3 meetings with me- it is required for managers to do a FULL field day within the first month of a new rep, mine got pushed back 5 times and when it FINALLY happened I was already a month in and my manager left me half way through the day and it was never rescheduled A new rep has the SAME EXACT weekly metrics as a tenured rep, with NO additional support I was hired at the same time as 3 other new hires and 2 out of the 4 of us were fired within the first 9 weeks due to not having sold a deal, even though weekly performance metrics were being met- the problem is the total lack of support and even with hard work if you don't have luck early on you will most likely be fired I quit voluntarily as I can not commit to a company that is not committed to me- is sales always hard? yes Do you have to sell to keep a sales job? always Are metrics always at play in a sales job? of course HOWEVER when you are new if you are not offered support you are being set up for failure The outside sales rep position at Paycom is 3 jobs rolled into one - BDR- you are finding all of your own prospects and setting all of your own meetings, Sales rep- you own the entire sales cycle from start to close, Sales engineer- you are responsible for FULL solution demonstration knowledge of the software- meaning you are demoing the product to prospects by yourself right away- answering all product questions, etc. I knew this before going into it- hence the large base salary and high uncapped commission HOWEVER you are NOT given more than 12 weeks (including the first 3 weeks that you are in training and not selling) to master all of this before being put on a plan- at which point they will fire you if you are not 100% year to date plan.

      avatar
      Paycom Response
      1y
      At Paycom, we hold ourselves to high standards for performance and excellence, and we expect our team members to reflect these goals. We do prioritize training and development, recognizing that it's essential to our employees’ success. In fact, in 2024 we launched Sales Academy, a world-class curriculum to equip our new sales team members with the knowledge and expertise they need to thrive. We also recognize that leadership support is critical to success, and we expect our leaders to provide clear guidance, direction and the tools to achieve it. We’d like the opportunity to discuss your experience further. Please reach out to our team at hrmgmt@paycomonline.com.

      Explore other reviews about Paycom

      5.0
      18 Jun 2026
      Client relations representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

      Cons

      There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

      2.0
      17 Jun 2026
      Transition specialist representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

      Cons

      - Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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