Pros
They have good parental leave,
Cons
Horrible, inconsistent management. Upper management was a joke who just barked unrealistic orders without ever stepping foot in a warehouse. They have no sense of how to spend money. Renting a massive building for a 20 year lease in NY when EVERYONE WORKS FROM HOME. like what? Their third party service is gonna ruin them for sure. Across the country these guys get horrific ratings and surveys. Members would say their rude, uneducated, left a mess, damaged their homes, came to “fix” a bike and then left it completely unassembled because they don’t know how to fix them. They wouldn’t wear masks at the peak of COVID, one of them told one of our members once that they only had a second grade education. These people are a mess and I feel bad for anyone who had their bike relievers or serviced by them