Pet Stylist - Pet Stylist PetSmart Employee Review

4.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Full time promised pay, room for growth, paid training, benefits, incident insurance, marketing.

Cons

Some policy and procdures make our job more difficult but each one is honestly well thought out and has a reason behind it. They prevent shortcuts but I think that is a good thing truthfully.

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PetSmart Response
7y
Thank you so much for the helpful feedback. We really appreciate you taking the time. Working in the salon is so important - the team is integral to our success and to bringing smiles to pets and pet parents each day. That's great to hear how much you enjoy the benefits, compensation and growth opportunities. Thank you for all you do for pets each day and for sharing your experience.

Explore other reviews about PetSmart

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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PetSmart Response
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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