60 hours weeks due to "business needs" with 35 hours contracts... - General Manager Pret A Manger Employee Review

2.0
17 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- pension cover (although most employers have this benefit) - health insurance - free food during working hours

Cons

- in the last couple of years the bonuses and other benefits were cut by approx 75% - long hours with no extra pay for the managers because the interpretation of the contract by the bosses is questionable - your days off will never be truly free as the Ops Managers will require you to deal with your shop issues at all times. - the company was hit hard by the pandemic so expect to work even more hours for free.

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My experience working at Pret A Manger as a Team Leader was extremely stressful. During the hiring process, I was told I would have at least one weekend day off, but that promise was not kept. The workload was overwhelming. The company frequently operated while short-staffed, and there was constant pressure to work double shifts. The pay did not reflect the level of responsibility expected of a Team Leader. Another issue was the work culture. If you called out sick or needed time off, there was often pressure to come in, even on your scheduled days off. I also did not enjoy the location where I worked, and I did not feel that the company valued or respected its employees.

Cons

You get free food the only good part of working here.

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