Pros
It was great when they promoted a culture that was fun and had fair internal work ethic and values. There was lots of recognition and incentive pre-pandemic.
Cons
There are still consistent bonuses for head office. It became a very junior place to work. The blind leading the blind. Loss of core knowledge and general ineptitude. Generally a poor relationship with the UK leadership, no support. DEI initiatives are a complete fail, diversity is store level, and they talk alot about culture without walking the walk. Senior management has no clue what people do and hires external people with no industry experience. Departments are burned out and they throw money at all the wrong places. Core digital Systems are a mess and IT is a mess because its outsourced overseas. Senior leadership does whatever they want, if you are in the right clique.