Pros
- Coworkers are generally kind and hardworking. - The breakroom is usually well stocked (though they got a bit stingy right before I left). - Beer and pizza every other Thursday. - Convenient location — Walgreens nearby and plenty of restaurants. - Decent benefits.
Cons
- The schedule is rough — Monday through Thursday 8–6, and Friday 8–12. The 10-hour days make it difficult to maintain any work-life balance. - All time off, including sick days, must be accrued. If you get sick (like with COVID) and don’t have enough PTO saved up, you’ll have to go negative — and management isn’t happy about that. - Statements of Work (SOWs) are often laughable. It’s unclear whether sales even meets with customers before creating them. They’re vague and unrealistic, leaving the implementation team scrambling to meet impossible timelines. Pushing back usually results in scolding rather than support. - Version management is chaotic. The company advertises customized solutions, but forces multiple customers onto the same release — even when their requests conflict. This leaves customer-facing teams making excuses just to save face. - Don’t expect a pay increase, even with a promotion. I was promoted and repeatedly given vague, dismissive answers when I asked about compensation. I took on nearly double the responsibility with no meaningful raise. - No work-from-home options, even though the job is entirely computer-based. Leadership still believes that if they can’t physically see you working, you must not be.