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      Public Storage

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      Public Storage reviews

      Terrible company to work for. - Former Property Manager Public Storage Employee Review

      1.0
      27 Jan 2015
      Former property manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The job itself is easy. Some of the customers are fantastic people.

      Cons

      Name it. Everything is wrong with this company. I was there for 4 years. When I started with the company I received a monthly bonus. Then it was a quarterly bonus. Then they changed it to a yearly bonus that was impossible to get. I made less money every year I worked there. We didn't even get a cost of living raise in 2013. We were driven like donkeys to meet upper managements goals so they would bonus. Management was constantly in our faces about Google reviews. People were writing fake reviews to get them off their backs which was grounds for termination. Management had non customers write reviews so they would bonus. Nothing got fixed. Security cameras were out and wouldn't be fixed. The gate would allow anyone to enter using any number at any time. They wouldn't fix it. I had to lie to customers about everything. We were forced to harass non paying customers with repeated phone calls. There was a gas leak from one of the heaters, They wouldn't call for repair service. There was black mold in the office and utility closet that was making me sick. I was told to purchase bleach with my own money (we were not allowed to order it),and scrub it off the wall. I was told to never mention it again. We were forced to falsify the monthly checklist (grounds for termination) only to have the auditor call us out on it. This company doesn't care about employees or customers. It's all about upper management making their bonuses. Bonuses most of them do not deserve.

      avatar
      Public Storage Response
      11y
      Thank you for your comments. We welcome and encourage feedback from both current and former employees as it helps improve our organization. We are committed to ensuring that we attract, develop and retain the best talent which requires a comprehensive and competitive compensation and benefits package. Property personnel receive annual increases which are competitive within the storage and retail marketplace. We do occasionally change our bonus plan to ensure that we continue to encourage and reward performance excellence. We encourage customers to share their storage experience on multiple social media sites to help others in a similar situation make better-informed decisions. It is not our company policy to write reviews on behalf of our customers or request reviews from non-customers. We invest a significant amount of resources each year to ensure all of our locations are clean and well-maintained. In fact, we have an entire team dedicated to meeting and exceeding the high expectations of our customers and the standards that have made us the industry leader. Thank you for taking the time to review Public Storage. We sincerely wish you the best in your career.

      Explore other reviews about Public Storage

      5.0
      8 May 2026
      Regional manager
      Recommend
      CEO approval
      Business outlook

      Pros

      This position offers a great deal of empowerment to hire, train and develop your team and run your business. No day is ever the same and you get to be out from behind a desk engaging with people. The team I have worked with and the leaders I have worked for have challenged me to grow and develop in every step of my journey here.

      Cons

      There are a lot of competing priorities so the ability the prioritize, make decisions and be flexible is vital to success.

      5.0
      15 Jun 2026
      Regional vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

      Cons

      Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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