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      Politics politics politics - Anonymous employee QVC Employee Review

      1.0
      21 Dec 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool headquarters building. Cafe was outstanding. Worker bee's are great people. Other than that there isn't too many pros. Good pay I guess.

      Cons

      Too political. Senior leaders are spineless and look for scapegoats constantly. If you get good business results and one person says they don't like you then you are finished. Lots of incompetent leaders who can't get results walking around.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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