Paranoid Environment - Too Paranoid to Tell You QVC Employee Review

2.0
3 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Discounts, easy commute, pretty central atrium and decent cafeteria, on-site credit union with ATM.

Cons

Sweatshop that is understaffed - long hours; the talk is teamwork but the reality is a lot of finger pointing and blaming, lots of prima donnas and a huge network of people who talk trash about others and who use the half-baked knowledge gained like this as currency. To you face your peers are your partners when in reality there is more buck-passing and snarky chit-chat than teamwork. The company works on the perception is reality myth than actual favt finding and integrity.

Explore other reviews about QVC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

See reviews by: Helpful|Rating|Date|All