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      QVC

      Part of QVC Group

      Engaged employer

      QVC reviews

      Once a great place to work but now shifting away from placing value on employees - the greatest resource of any company - IT Manager QVC Employee Review

      3.0
      21 Feb 2015
      It manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and compensation. Good working conditions. The staff has great intentions and will usually go out of their way for each other.

      Cons

      QVC had placed great emphasis on changing and maintaining the culture and climate, but in past years the drive and desire has diminished. Employees are no longer valued for who they are and what they know. Many of them greatly contributed to positioning this company to where it is today. Not a great work/life balance. Everyone is driven to take their job home with them.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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