Great work culture, but with long-term concerns. - Anonymous employee QVC Employee Review

4.0
19 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great diverse work culture, generally positive atmosphere, mostly remote/hybrid, competitive pay, and benefits are pretty good. Working at a 24/7 TV studio is usually a lot fun with some very interesting challenges.

Cons

Usual large-company problems are all still present (sometimes hard to distinguish yourself on a large team, e-mail corporate speak, etc.) but nowhere near as bad as other companies. Also some concerns about upper management and long-term financial viability of the company.

Explore other reviews about QVC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

See reviews by: Helpful|Rating|Date|All