Beware - Customer Service Specialist QVC Employee Review

3.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Training is good. Fun class. Informative. Most customers are friendly even when they're upset.

Cons

Literally back-to-back calls. Problem after problem. No time to read your emails, Katie (information source), instant messages, do adherence. Everything must be read while on the clock with back - to-back calls. Supervisors are hands-off. Management doesn't seem to grant pto. You'll be waiting months for a response that never comes.

Explore other reviews about QVC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

None the company is a terrible place with clueless people throughout

Cons

All cons. It’s not a good company.

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