qantas customer service pay - Customer Service Qantas Employee Review

4.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- staff travel - work life balance

Cons

- shift work - low pay

Explore other reviews about Qantas

5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Amazing benefits and a mostly days schedule with no overnight or graveyard shift.

Cons

The pay is lower compared to the other carriers.

3.0
1 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Many learning opportunities No forced OT 6 hours vacation added every pay period (biweekly)

Cons

Base pay compared to other airlines

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