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      Qantas

      Engaged employer

      Qantas reviews

      Demanding role - Shift Work - Customer Service Agent Qantas Employee Review

      3.0
      23 Sept 2024
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff travel benefits Days off during the week

      Cons

      Shift work - 4am starts 11pm finishes Rotating rosters - work weekends/public holidays/Christmas etc. Very little room for career progression

      Explore other reviews about Qantas

      5.0
      20 Aug 2025
      Aircraft maintenance engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits and a mostly days schedule with no overnight or graveyard shift.

      Cons

      The pay is lower compared to the other carriers.

      3.0
      1 Jul 2025
      Aircraft maintenance engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Many learning opportunities No forced OT 6 hours vacation added every pay period (biweekly)

      Cons

      Base pay compared to other airlines

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