Pros
The Australian team: Great People Despite many resignations, the original team and those who have stayed are talented, supportive, and genuinely care about the work and each other. Meaningful Impact The ability to contribute to products that help people within the healthcare space is unique and rewarding. Innovation There is strong product potential, with creative ideas still coming from dedicated team members. Great Manager A manager who genuinely cares, listens, and understands what the team is dealing with.
Cons
While there are talented people within the organisation, the past year has brought several challenges that have heavily impacted employee morale and overall job satisfaction. 1. Low Pay & No Progression Compensation has remained stagnant with no pay rises offered, despite increasing workloads and ongoing staff shortages. This has left many employees feeling undervalued and unsure about their future within the company. 2. New CEO & Shift in Company Direction Since the new CEO’s arrival, the company’s direction feels increasingly focused on profits rather than people. The original values around employee happiness, wellbeing, and work–life balance seem to have been deprioritised. 3. Rigid 4:1 Office Policy The introduction of a strict 4:1 in-office policy has removed the flexibility employees once relied on. 4. Decline in Culture & Community Social events and team-building initiatives have disappeared entirely. What was once a strong, supportive culture now feels disconnected, with little investment in employee engagement or wellbeing. 5. Burnout & Understaffing Teams are understaffed and everyone is stretched thin. Burnout is becoming the norm, yet there are no visible actions being taken to address the workload, hire adequate support, or improve processes. Overall The company has shifted away from the values that once made it a great place to work. With rigid policies, low pay, and a lack of cultural investment, many employees are feeling exhausted and unheard. Meaningful change will require leadership to reconnect with staff needs, improve communication, and act on the concerns that have been repeatedly raised