Not what it used to be - IT Service Desk Specialist Roche Employee Review

1.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You get about $100 for Gas and $100 for Food per month

Cons

They literally exploit you. It's back to back calls. Management has no idea about the job, None of them have ever done it.

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Roche Response
6mo
We’re sorry to hear that your experience did not reflect the values we aim to uphold at Roche. We understand how vital effective, accountable management is to fostering a respectful and productive work environment, and we take concerns like yours seriously. We recognize that management practices shape culture. That’s why we’re continually working to improve how we support, develop, and hold managers accountable; through feedback, learning programs, and clearer expectations. We also encourage open communication and the use of internal channels so issues can be addressed constructively and confidentially.

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5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good team with collaborative environment.

Cons

A bit low salary and unstable position.

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are good so far just like any other company

Cons

Terrible managers Employees are getting away with traveling without using PTO when they are on EDO because they are friends with managers. This raises concerns regarding fairness, policy compliance, and equitable treatment of employees. If the manager dont like you, Your life will be hell and they will find the stupidest mistakes to kick you out. Again, some people get away of not using their pto and they will travel and claim they are working while manager is okay with it. Bunch of hypocrites

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