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Samsung Electronics America

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Know The Real Pros & Cons of Working at Samsung - Anonymous employee Samsung Electronics America Employee Review

3.0
24 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You're working for one of the most valued and followed brands in the world right now. That leverage alone can take you far, and keep you here for longer than anyone else would be willing to put up with. The diverse roles and job functions you have to perform are only going to serve you well when you leave. You can negotiate a pretty decent compensation package, and they are generous when it comes to healthcare.

Cons

The culture is difficult. Everyone says it when you interview-so believe them. No matter your job, consider it a thankless one. Lots and lots of overlap between departments leads to a lot of confusion about roles and responsibilities and ways of working. This makes your job infinitely harder. There is a significant lack of top down executive support; mentoring, leadership, and collaboration in this company. Korean HQ overrides everything-so be prepared to have something voted down in the 9th hour that you spent 9 months working on because it's a best practice that will move the company forward. YOu'll likely be forced to take 3 steps back. Most of your colleagues put on a happy face, but they are miserable and you will all talk about it every day until each one of you finally starts looking for jobs. They do not promote well from within, and have a bad habit of hiring junior colleagues externally, but giving them titles they aren't prepared enough or experienced enough for. Management style in this building needs a reset and a lot of education on how to empower and support employees. We re-org for the sake of re-org and it's incredibly detrimental to every client, agency, vendor and retailer business relationship you rely on to do your job effectively.

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Samsung Electronics America Response
10y
Thank you for your review. Please know that we appreciate each employee's effort in making Samsung a success. Your feedback will be shared with our leadership team.

Explore other reviews about Samsung Electronics America

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefit and pay structure.

Cons

Role keeps changing in scope to be less interactive and more functional driven. Less interaction with clients and more focused on resets and compliance pieces

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company has consistently exemplified excellence, driven by an extraordinary team that thrives on collaboration and innovation. The dynamics within the team foster a supportive atmosphere where every member feels valued and empowered to contribute their unique strengths. Regular brainstorming sessions and open communication channels ensure that ideas flow freely, leading to creative solutions that exceed expectations. Their shared commitment to success is evident in the way they celebrate each other's achievements, further strengthening their bond. Indeed, it is this exceptional teamwork that not only propels the company forward but also cultivates a vibrant workplace culture that everyone is proud to be a part of

Cons

One of the main challenges we faced was that decision-making became significantly harder due to the requirement for influence from top management. This top-down approach often led to delays and uncertainty, making it difficult for us to make timely and effective decisions in our operations

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