Best Company I've ever had the pleasure of working with - Senior Quality Assurance Engineer ServiceNow Employee Review

5.0
16 Feb 2013
Recommend
CEO approval
Business outlook

Pros

SN is dedicated towards attracting talented and fun people. The company utilizes the technology they sell very well. I've worked for cloud companies before and they used antiquated technologies to build their "cutting edge tech", SNOW uses the same tech they offer and its evident from every level. The work environment is very positive and easy going. If you are a self starter and can deliver top-notch work, you will be rewarded. The company still feels like a start up, in all the good ways. It also has great direction from upper management. The messaging always seems clear, on-point, and without the cliche corporate speak that so often pollutes the workplace. It truly feels like a team and I'm happy/excited to go to work every day. Each employee getting a macbook pro doesn't hurt either ;) Bonuses are great. Vacation is great. Benefits (health, etc. are average). Bi-Weekly socials encourage the team to have a drink and some dinner together and enjoy themselves. Friday free lunches are great as well. The company is moving at a blazingly fast pace, but you do get the sense that everyone is happy to be together. Training classes are offered frequently. If you are willing, and pro-active, there is no excuse for not building your skill set and moving up in the company.

Cons

The hours can be long. 45-50 hour weeks are the norm.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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