Pros
The employees are wonderful. Lots of really great, super helpful, talented people but a LOT of them have left in the last 6 months. (Mass exodus of entire teams and senior leaders with many many years experience and not normal attrition in my opinion). Very decent benefit package (people complain but I have seen much worse and didn't experience any real issues with the healthcare). Above average pay for me, but I had to negotiate hard for it. I would say it is not the norm based on hiring practices I saw after I arrived.
Cons
Burnout! Take the other comments seriously about CONSTANT change. This is NOT an over exaggeration. I was there 2 years and they were on their 3rd CFO when I left. The company has struggled to prioritize appropriately and project overlap is an understatement. You will be doing your job and multiple cross functional projects pretty much all the time. I think the latest CFO may bring more focus, but I couldn't stay any longer to give him a try. Management means well and I do think they really try, but lack the resources. Covid hit them hard. Lifetouch would probably have gone under without being acquired by Shutterfly, but it continues to drag on the company's resources. Cash is tight. Hiring is frozen. Not sure they can continue to weather the storm. I think their best days may be behind them. Too many competitors in the market now. Google photos, Etsy etc. etc. and to be honest many of their products are kind of chintzy. Still some good quality stuff but when you have Google coming for you then you better be worried. The Spoonflower acquisition may help them stave off some losses to Etsy but I am not sure I believe they have what it takes to maintain market share in such a competitive environment. Lifetouch is a dinosaur of a company, it devoured financial resources to modernize them and quite frankly I don't think Shutterfly has benefited as expected from their customer base. On paper it made sense but there were serious issues merging the two and there is still a lot of animosity from some LT employees who I don't think realize that they would be out of a jobs had SFLY not rescued them. Not all on the LT people though. SFLY made major mis-steps and bad decisions along the way which left a very sour taste in the mouths of the LT folks. So I see it from both sides.