Used to be like a family but the management team has run it into the ground - Anonymous employee Shutterfly Employee Review

2.0
22 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people in non-management positions, comradery & collaboration!

Cons

Management team spends ridiculous amounts on the most absurd things, makes poor decisions, and faces zero consequences for their actions. Goals are often unattainable, data is ignored, and teams are overworked and then not compensated. The SAP implementation has cost millions and is an absolute mess.

Explore other reviews about Shutterfly

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No cons, excellent place to work

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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