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Simply Business

Acquired by Travelers

Engaged employer

Culture not what it used to be / not valued - Anonymous employee Simply Business Employee Review

2.0
4 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- flexible working (WFH / Hybrid / Remote) - decent benefits to choose from but not as good as they used to be - focus on wellbeing

Cons

- culture is not what it used to be - largely due to the pandemic but no effort to get that back. - hard to progress - changes in management (if your face doesn't fit scenario) - not valued as an individual, just a number churning away - headcount too heavy in some areas which makes ownership a massive issue - alot of throwing over the fence.

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Simply Business Response
4y
Thanks for taking the time to provide your feedback, it’s really valuable for us to understand how our people are feeling – both through our regular internal surveys and via Glassdoor. Firstly, we’re pleased to hear your support for the flexibility that we have at SB, and that you enjoy our available benefits. The wellbeing of our people is hugely important to us, so we’re proud to see that you believe our focus on this area is a positive. We appreciate your perspective on our culture – we know it’s always been one of the things that make Simply Business a unique, special place to work, and we currently have a working group looking into how our culture evolves – and is evolving – over time. We’ll pass this helpful feedback on to the group, and would welcome any further thoughts if you’re ever happy to chat further with a member of our people team.

Explore other reviews about Simply Business

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
6d
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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