Nice environment, with some drawbacks. - Corporate Account Manager Sovos Employee Review

3.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent local management (Europe) Nice working environment & culture (Europe) Completely remote

Cons

Poorly managed from corporate perspective (US) No pay increase for 4 years, despite global inflation and increasing customer fees YoY Highly understaffed from delivery perspective Lower pay compared to many similar roles

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Sovos Response
3mo
Thank you for taking the time to share this feedback, and I am glad to hear that your local management and working environment in Europe have been positive experiences. Those relationships and the culture our regional teams build matter enormously to us, and it is meaningful to know that is coming through. I want to address your concerns directly, because they deserve a real response. Compensation is something we take seriously, and I understand the frustration when pay feels disconnected from the broader economic environment. Sovos evaluates compensation on a consistent basis and remains committed to offering packages that are competitive within the markets where we operate. Regarding resourcing, ensuring our delivery teams are set up for success is a priority, and feedback like yours helps inform how we think about where investment is needed most. We want Sovos to be a place where people feel supported and fairly recognized for their contributions. Your perspective is valued, and we appreciate you raising it. Best, Alice Katwan - President, Revenue

Explore other reviews about Sovos

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
5d
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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