Sovos Reviews

3.5

62% would recommend to a friend

(583 total reviews)
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Kevin Akeroyd

49% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.5 out of 5 stars, based on 583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

583 reviews
2.0
13 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Remote working setup is very flexbile, and IWG (Regus, Spaces etc) memberships make it very easy to work remotely if home working gets chaotic or busy. Immediate team and manager are great and very supportive

Cons

Wider company making some very questionable decisions/changes when cutting costs, the staff who are affected are not consulted and essentially just told to get on with it. Cutting corners comes at the cost of productivity, higher management completely ignorant to this. Staff are primarily being recruited in countries with lower labour costs and it is blatantly obvious the reasoning behind this. Career/internal progression opportunities are minimal despite what is promised from the outset, very demoralising when the reality hits. Company used to be a fun place to work when I first joined with end of quarter events, it's lost any fun edge to it and is just another bland American corporate company that has become a revolving door for staff. New CEO is laying staff off almost immediately despite having very little knowledge of the company overall, a lot of staff old and new now feeling very uncertain about staying with the company. For the industry, pay is not great and they are not interested in doing a great deal about it.

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Sovos Response
2y
I appreciate you taking the time to provide us with such detailed feedback. I am pleased to know that you find our flexible work model, including access to coworking locations, beneficial for maintaining your flexibility. It’s also great to know, although not surprising, that your team and manager have been positive and supportive during your time with us. Our people are the best part of Sovos. I do want to address your concerns, which I take very seriously. I understand that transitions and change can create uncertainty and that some of the recent changes and decisions made within the company have left you feeling unsettled and unsure of our culture. I feel a tremendous sense of responsibility to our employees, to create and sustain a work environment where employees can safely bring their whole selves to work. I want to assure you that the changes that we have made in the past, and the ones that we will make in the future, are not made unilaterally and only after much deliberation and thought. We owe it to our employees to make decisions that secure the future success of our organization, not just today, but for years to come. I feel confident that we are setting ourselves up to have a tremendous year, both in this FY and beyond. On the topic of in person events, we will continue to evaluate ways to bring our teams together, even when there is no longer a physical office space. Last week saw the European kick off events in person which brought many people together with positive feedback and ideas for future events – we are always open to new ideas and I would encourage you to share any of your own ideas with your manager. We are all learning to adapt to this model and it is important we all feel empowered to raise ideas which will ensure Sovos remains a fun place to work. Another opportunity to influence your local area’s events would be joining our Whole Living Committee who are always looking for new ideas for their in person, and virtual events.
1.0
15 Jan 2025

Culture - Absolutely TOXIC !!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many that I can think of...... It's a case of avoid at all costs Def the worst job I've ever had

Cons

How about actually live by the culture that is merely mentioned and not in any way implemented

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Sovos Response
1y
Thank you for sharing your feedback. While I’m disappointed to hear about your experience, I’d like to take this opportunity to address your concerns. At Sovos, culture is at the heart of everything we do. It’s not just a set of values we talk about—it’s something we actively work to bring to life every day. Building and sustaining a strong culture takes ongoing effort, and we’re committed to making sure that every employee feels the positive impact of it. While there is always work to be done, we’re proud that our most recent engagement survey showed that 84% of our employees feel they can be their authentic selves at work. I’m also disheartened to hear that you feel we’re unable to attract top talent. Sovos continues to bring on some of the most talented individuals in the industry. Over the past year, we’ve welcomed many incredible professionals who share our vision and values, and they’ve already made a meaningful impact. That said, we know a strong culture is key to retaining and inspiring top talent, and we’re always listening and striving to improve. I encourage you to get involved. There are so many groups and initiatives at Sovos where employees can make their voices heard and help shape our culture. Whether through our Whole Living Committees or Elevate Employee Engagement groups, there are countless ways to make a meaningful impact. If you’d like to share additional feedback, my door is always open. Colleen Schlagel Chief Talent Officer
2.0
9 Nov 2021

meh

Recommend
CEO approval
Business outlook

Pros

relatively good pay good amount of annual leave bonus

Cons

chaos, problems with the software, long hours

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Sovos Response
4y
Thank you for your feedback. I’m happy to hear our benefits are big wins with you, but I am sorry you view things as chaotic. As you know, we work in a dynamic environment, not only due to the company’s growth and mission to Solve Tax for Good, but because of the rapid digital transformation of tax and compliance around the world. It’s not easy, but our customers are counting on us to keep our promise to support them wherever they do business. The path we’ve chosen for ourselves is growth and development, and we hope to walk that path together. We are happy to have you here with us on this journey for the past 4 years and look forward to your continuing it with us. James Buckley, Managing Director, Europe
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