Dysfunctional! Cannot wait to find another job! - Anonymous employee Sue Ryder Employee Review

Although running a business with targets for everything through voluntary help is incredibly difficult. Senior management completely out of touch with the daily grind that occurs within the shops or they just don't care. There is a class system here, whereby shop workers are treated like ruffians and distrusted to do their jobs. Your opinions are not respected and constantly spoken down to and sometimes in a rough, abrupt manner. Shop management training is completely lacking or insufficient, a culture of sink or swim. Poor communication between departments. No HR support unless you are of a senior position. Shop conditions are dire in some locations, whereby working in damp conditions is the norm, as trying to chase repairs can take years! Yes years! Just a general lack of support and respect all round really. Unrealistic fundraising targets set for shop teams when we already employ fundraisers. No support to hit your targets, they'd rather just push you out the door, I've seen it happen so many times to good managers. It's such a shame to have a majority of cons, and this is just a summary.