Sue Ryder Reviews | Glassdoor.co.uk

Sue Ryder Reviews

Updated 7 January 2019
97 reviews

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4.0
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Sue Ryder Chief Executive Heidi Travis
Heidi Travis
59 Ratings

Employee Reviews

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Pros
  • "Sue Ryder is such a fantastic charity to work for" (in 9 reviews)

  • "Really great cause to be a part of" (in 8 reviews)

Cons
  • "Sue Ryder spends less than half of its expenditure on charitable activities" (in 5 reviews)

  • "it is difficult to advance career within charity sector" (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Helpful, Passionate, and Welcoming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Farnham, South East England, England
    Current Employee - Sales Assistant in Farnham, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder part-time (Less than a year)

    Pros

    When I went to the interview, I knew that after listening and talking with them for a few minutes that I would love this job. I could tell they truly cared not only for the great cause of the charity but also for those around them. I was so happy when I found out I got the job because I knew I was with people who were dedicated, hard workers. The help I've received so far from my manager has been educational and truly made me feel like I could become a part of the team. I've even gotten to enjoy a very fun welcoming day which didn't feel confining or restraining, I could just be myself and everyone was happily getting along.

    Cons

    You do have to get used to being on your feet a lot more, and you'll probably end up with sore feet if you're not used to it, but this is likely something that passes if you're willing to commit the time.

    Sue Ryder Response

    18 Oct 2018 – Head of Recruitment

    Thank you for your feedback and I'm pleased that you've enjoyed your welcome to Sue Ryder. It's great to have you on board!


  2. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Volunteer in Ipswich, England
    Current Employee - Lead Volunteer in Ipswich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder part-time (More than 5 years)

    Pros

    Great to gain experience

    Cons

    Don’t get paid as its voluntary

  3. "Back for the third time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Braintree, England
    Current Employee - Sales Assistant in Braintree, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sue Ryder part-time (Less than a year)

    Pros

    You meet some very interesting people, and sometimes have a good laugh,
    Obviously all working hard for a good cause.

    Cons

    It can be very demanding and physical. the pay is not brilliant


  4. "Bad language"

    StarStarStarStarStar
    Former Employee - Volunteer
    Former Employee - Volunteer
    Doesn't Recommend

    I worked at Sue Ryder part-time (Less than a year)

    Pros

    Enjoyed working with colleagues and meeting customers and the people who donated their items.

    Cons

    The shop I was in had a manager who thought that it was ok to speak about volunteers like they had no value to the company and that it was also acceptable to use the worst type of bad language if a customer couldn't hear. I did not stay long in that shop.

    Advice to Management

    Better vetting for managerial positions.


  5. Helpful (2)

    "Volunteer customer assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sue Ryder part-time

    Pros

    Friendly volunteers who appreciate your help

    Cons

    Sorting through donated items which could be in bad condition


  6. Helpful (2)

    "Possibly the best place to work ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Bradford, Yorkshire and the Humber, England
    Current Employee - Volunteer in Bradford, Yorkshire and the Humber, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time (More than a year)

    Pros

    Amazing team, great shop manager, good benefits, make you feel valued

    Cons

    None whatsoever, everything is perfect

    Advice to Management

    None


  7. Helpful (2)

    "Assistant Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager in Emsworth, England
    Current Employee - Assistant Shop Manager in Emsworth, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sue Ryder part-time (Less than a year)

    Pros

    The support you get from the local team around you.

    Cons

    No being in control of ordering the New Goods that we require or that would suitable to sell in our area.
    Also not being able to move stock between shops.

    Advice to Management

    The sale of new goods is being hit hard because we no longer have control over this. This will have a huge impact on the overall sales for each shop, each shop that I have spoken to,are down from last year.
    This is something that needs to be reviewed and processes put in place to enable each shop and area to work to the best of their ability.

  8. Helpful (2)

    "Equal opportunities employer offering family friendly working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in York, England
    Current Employee - Anonymous Employee in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time (More than a year)

    Pros

    Flexible working pattern agreed on commencement.
    Positive atmosphere in offices.
    Genuine concern for staff wellbeing
    Not expected/encouraged to work extra hours
    Learning and Development Opportunities both with new elearning content and through workshops
    Excellent EAP
    Feel good factor knowing my work helps so many service users and their families.

    Cons

    Pay is competitive but not above industry standard
    Only 25 days holiday when you start (plus bank holidays)
    Some locations are remote

    Advice to Management

    Seek to improve opportunities for Carter progression for sraff who aren't management.


  9. Helpful (2)

    "Great job but very corrupt and uncaring management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time

    Pros

    Raising funds for the hospice and home care the charity support. Working with volunteers and interacting with customers, job satisfaction

    Cons

    You are lucky if you have good line managers in this job, I hear that some are great and supportive, unfortunately not all are the same, as long as you do as your told and don’t complain your left alone , don’t speak out or have an opinion. No one listens to you

    Advice to Management

    Start listening and make a difference to people who work for you

    Sue Ryder Response

    18 Oct 2018 – Head of Recruitment

    As an organisation Sue Ryder actively encourages an open environment which includes giving and receiving feedback. If you are not experiencing this please contact me directly so that we can have a... More


  10. Helpful (2)

    "Volunteer Shop Assistant"

    StarStarStarStarStar
    Current Employee - Volunteer Shop Assistant in Hyde, England
    Current Employee - Volunteer Shop Assistant in Hyde, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sue Ryder part-time (More than 3 years)

    Pros

    Learn new skills
    Take NVQ in Retail
    Goes toward your claimant commitment

    Cons

    Other than management, volunteers are unpaid