A lot of promise, little delivered - Clean Energy Ambassador Sunrun Employee Review

3.0
1 May 2024
Recommend
CEO approval
Business outlook

Pros

Steady hours, decent benefits, base pay plus commission, mostly good culture

Cons

THey WAY oversell you on what you can realistically make. The numbers they show you for commission are based on top earners in CA. You can see everyone's stats and earnings 24/7 for the entire company at your position so you can clearly see the disparity from state to state (which is not SunRun's fault, the market is just different everywhere). The most I saw for NJ is a CEA averaging about 72k a year, but they worked outside of their 40 hrs as well. Most average about 32k-37k. Management has also really gone down hill since Mary Powell took over. They are using new metrics that make it extremely hard to hit your goals. They will put you on a performance improvement plan if you don't get enough leads, even in dead months where it is expected you won't get as much, and just because you get a lead doesn't mean they will sell. I had a lot that should have sold but it was out of my hands after I booked them and then the sales reps sometimes wouldn't even show up to the home.

Explore other reviews about Sunrun

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Training Autonomy Great Pay

Cons

Difficult Industry Knocking Doors Competitive

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There’s a clear sense of purpose in the product, since it connects directly to lowering energy costs and cleaner power in California. When conversations go well, you can see people move from uncertainty to interest pretty quickly, which makes the work feel meaningful in short bursts. The retail environment also builds strong communication skills fast.

Cons

The pace can be repetitive, with similar objections and explanations throughout the day, and performance is closely tied to metrics. Some days feel more like managing skepticism than having new conversations, which can be draining over time.

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