District Manager- Don't waste your time and effort - District Sales Manager Swarovski Employee Review

1.0
28 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Good, quality product. Decent bonus structure

Cons

Where do I start-- have had a horrible work experience working for this company and wished it would have worked out and this wasn't the case. The company is the most unorganized I have seen, didn't even know who to reach out to for HR questions, basically went into credit card debt due to the company not reimbursing travel expenses for MONTHS! Company is strictly based on irrational and too high of monthly sales goals. If an account of yours is not selling the product well or not performing-- it is entirely your fault and your fault only with no consideration of the external problems- product,slow traffic, clientele, etc. No internal support whatsoever! The District Manager's are held responsible for anything and everything that goes wrong- when there should be a team of people who help support. Architecture, marketing, merchandising is stagnant to help and required essentially begging for help. Don't even get me started on the customer service team, or should I say lack of crm team. Overall, the company is unorganized, no support or team environment, negative corporate environment, stagnant to help, and then expects results to be achieved. Do not work for this company unless you want to work with absolutely horrible support and being left felt burned out and more stressed than have ever been in lifetime.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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