Swarovski Reviews | Glassdoor.co.uk

Swarovski Reviews

Updated 14 Jun 2019

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Found 645 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
67%
Approve of CEO
Robert Buchbauer, Nadja Swarovski, Mathias Margreiter, Markus Langes-Swarovski, Daniel Cohen
42 Ratings
Pros
  • "Great work environment, great management(in 45 reviews)

  • "The look of some their jewelry is nice(in 32 reviews)

Cons
  • "Sales goals are usually not met(in 32 reviews)

  • "Starts with upper management but you know they usually suck anyway(in 27 reviews)

More Pros and Cons
  1. "A positive place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swarovski full-time for more than a year

    Pros

    If you have the right attitude and work hard, you are rewarded with promotion. After being in the business for around 6 months I was promoted to senior sales. The company offers a generous staff discount. 6 weeks holiday + sick pay available. A beautiful environment. HR are quick to respond and deal with issues.

    Cons

    Senior sales pay could be a little higher because the difference between a sales consultants pay and a senior sales pay is very minimal.

    Swarovski2019-05-18

    Swarovski Response

    May 28, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of ...

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  2. "sales assistant - part time college leaver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Mill Hill, England
    Recommends

    I have been working at Swarovski part-time (Less than a year)

    Pros

    there were great discounts for staff

    Cons

    unfortunately the management was not great

    Swarovski2019-06-12
  3. "Would go back if wan't so far to commute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salfords, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Swarovski full-time for more than 3 years

    Pros

    Great company to work for. Great opportunities and experience.

    Cons

    None other than commute time

    Swarovski2019-06-06

    Swarovski Response

    June 7, 2019Sr Recruiter

    Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are glad that ...

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  4. "Atelier swarovski lots of bullying and unfair dismissal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Swarovski full-time (Less than a year)

    Pros

    Some people are very nice to work with and they have free snacks and sometimes have free coke. Good location for shopping.

    Cons

    People seem to just vanish. I was expected to be on call 24/7 and was bullied and harassed if I had to take a day off for medical reasons. The owner is crazy and doesn’t let anyone do there job and the management team are scared she will get rid of them like she always does. Staff are very disposable and the hr lady seems to enjoy getting rid of people because she’s sick and never comes to work. My boss used to spend...

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    Advice to Management

    get new jobs

    Swarovski2019-06-12
  5. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Swarovski full-time (Less than a year)

    Pros

    Family run business with a lot of money, so they get involved in everything they want to. Some really inspiring people to work with. Good benefits such as 25 days holidays, early Fridays, Perkbox, staff discount and bonus based on performance.

    Cons

    Really desorganised with no structure and strong HR management. Because is a family run business they can do what they want and don’t really care about you

    Swarovski2019-04-24

    Swarovski Response

    May 14, 2019Sr Recruiter

    First of all, our team at Swarovski would like to thank you for taking the time to leave a review. We’re so glad to hear that you enjoyed the familial culture we cultivate. In addition, it’s great to hear you worked alongside some “really inspiring” individuals. We strive to be an ...

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  6. Helpful (1)

    "No family ethos anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Swarovski full-time

    Pros

    Staff discount, and holiday allowance.

    Cons

    Just a number and not treated with respect. Constantly bringing in new management who think they know better then everyone who has been there for years, and produced continual LFL results.

    Advice to Management

    Start respecting your employees, and go back to your roots of being family orientated. Start doing this and actually reward success, and not those underperforming managers who just suck up to senior management. How do you praise managers whose stores don't hit target, have massive stock loss, even admit they don't know their own teams? Baffling.

    Swarovski2019-04-21

    Swarovski Response

    May 14, 2019Sr Recruiter

    First of all, our team at Swarovski would like to thank you for taking time to leave a review. We’re so glad to hear that you enjoyed our “Staff discount and holiday allowance”. We strive to be an inclusive workplace that offers generous compensation, discounts, and recognition ...

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  7. "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant 

    I have been working at Swarovski part-time (Less than a year)

    Pros

    Benefits, chance of progression, store hours

    Cons

    At the moment I cant think of any.

    Swarovski2019-04-03

    Swarovski Response

    April 8, 2019Sr Recruiter

    Thank you for your review. We are glad to hear that you are happy with the company “Benefits" and the "chance of progression”, we strive to be an inclusive work place that promotes from within, where our employees shine as much as our product. Feedback from current and former ...

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  8. "sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Swarovski part-time

    Pros

    They offer nice staff discount

    Cons

    short working hour contract and long working hour during christmans

    Swarovski2019-03-25

    Swarovski Response

    April 8, 2019Sr Recruiter

    Thank you for your review. We are glad to hear that you enjoyed the generous discount policy, we want our employees to be able to showcase our products and in addition to our generous employee discount we have recently enhanced our retail employee jewelry allotment to allow our retail ...

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  9. "Sales assistant"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Swarovski part-time

      Pros

      few good employees to work with

      Cons

      a big list goes on.

      Advice to Management

      kindly take care of your employees

      Swarovski2019-03-06

      Swarovski Response

      April 9, 2019Sr Recruiter

      Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We’re glad to hear you work with “Good Employees”, we strongly believe in teamwork at Swarovski and know that our success is achieved when we work together as ...

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    • "Sales Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Consultant in Cardiff, Wales
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Swarovski part-time (Less than a year)

      Pros

      The company get to know you as an individual, great bonus, lovely team, efficient management, great training, learn many new skills that are transferable to many jobs.

      Cons

      No cons at all during my experience

      Swarovski2019-01-07
    Found 645 reviews