Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,677 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 48% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Sales Consultant , Sales Assistant and Senior Sales Consultant .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 89 reviews)); "I had a great team and developed my active listening skills" ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 87 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "The culture and values are great" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 118 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 47 reviews))

What are employees saying about Swarovski redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski redundancy and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

London , Manchester , Bristol , Glasgow , Edinburgh , Leeds , Reading , Cardiff , Aberdeen , Birmingham , Leicester , Milton Keynes , Bath , Chiswick , Cambridge , Derby , Romford , Kingston upon Thames , Ellesmere Port , Oxford , Blackburn , Bedford , Watford , Covent Garden , Sunderland , Mayfair , Basingstoke , Portsmouth , Greenhithe , Maidstone

Swarovski Reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.4

Culture and values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

13 May 2014

No structure, terrible management, fake and exclusive culture

Accountant

Recommend

CEO approval

Business outlook

Pros

Remuneration is at market rate. Big name on CV. Great office location in the city.

Cons

You will be under utilised, under appreciated. Culture of exclusive behaviour, whispering, gossiping, blaming others. A toxic environment. Minimal professionalism. No clear career progression, all talk but promises of work never eventuated. Minimal induction/orientation process. For example, no office tour or introductions made, Fire and Safety was non-existent. There was no initial induction but still had to do an online test (and pass) on what to do in the event of a fire in the building, where the first aid kit was located, fire exits... I just had to guess at the answers. HR manager never in the office.

1.0

4 Sept 2016

No future

Project manager

Recommend

CEO approval

Business outlook

Pros

In store staff discount which makes their products considerably cheaper so great if you like their style but otherwise no great pros to working here

Cons

Very rude management, awful work life balance, high staff turnover, projects which are continuously changed but with no real steer or direction.

1.0

15 Aug 2014

Shoddy and uncaring place to work

Anonymous

Recommend

CEO approval

Business outlook

Pros

Good staff discount that's it.

Cons

This company has been in steady decline for years and is getting to rock bottom. Introduced a payroll system that expects all staff to be fully flexible. So don't go there if you have kids, another job, a LIFE. Lots of amazing people have been either lost, made redundant or demoted thanks to a tirade of shop closures, concession closures and role redundancies. People who have worked here for many years have been treated abhorrently. The people who continue to cling to some sense that they are safe, well, good luck with that. Made to feel Like nothing but a number. Be interesting to see where this company is in 5 years time, at least in the UK. Terrible area management and terrible head office that was moved at the expense of a lot of very long standing employees jobs. If you want to have a life outside of work then avoid like Ebola.

Viewing 1 - 3 of 1,943 Reviews

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Swarovski

Swarovski Reviews

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No structure, terrible management, fake and exclusive culture

No future

Shoddy and uncaring place to work

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