Unprofessional upper management - Full Time Brand Ambassador Swarovski Employee Review

1.0
27 May 2015
Recommend
CEO approval
Business outlook

Pros

Beautiful product is what got me to apply and fun clients is what keep me there so long.

Cons

Not genuine, district manager will say what ever to get you in the door with promises of moving up within the company. Very caty work place, store manager unprofessional heard her many times through out working there talk poorly gossiping of personal manners of different employees then was told if repeated they would deny the whole thing. Pay is not what it should be for the amount of responsibility given they ask for alot with very little pay and annual raises are a complete joke they will give you .10 cents( if you're lucky) for being a top seller and treat you as if you should be so grateful for that. reviews are a joke i was told that i was the best at a certain area that to keep up the good work but she wasnt allowed to give me the top score in that area because no one is allowed to have that????

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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