1.0
8 Mar 2025
Former employee, less than 1 year
West Chester, OH
Recommend
CEO approval
Business outlook
Pros
Hourly Rate: $21/hour Annual Salary (Estimated): ~$43,680 (based on 40 hours/week) Good Benefits Package – Includes 401(k) match, PTO, tuition reimbursement, and healthcare Work-From-Home Options
Cons
High-Pressure Environment – Strict call targets and performance monitoring Repetitive Work – Handling overdue accounts daily can be mentally exhausting Limited Career Growth in Collections – Moving up may require a transition to other roles Poor Leadership in Operations – Many employees report inconsistent management, lack of support, and favoritism