Synchrony Reviews | Glassdoor.co.uk

Synchrony Reviews

Updated 12 March 2019
588 reviews

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3.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Margaret M. Keane
371 Ratings

Employee Reviews

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Pros
Cons
  • "Work-life balance is not balanced within the company" (in 15 reviews)

  • "Clients can get on your nerves working st a call center" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A company that lives by its motto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Stamford, CT (US)
    Former Employee - Customer Service Manager in Stamford, CT (US)
    Recommends
    Approves of CEO

    I worked at Synchrony full-time (More than 10 years)

    Pros

    Wonderful People! Throughout my career, there have always been an abundance of people willing to invest in my career.

    Cons

    No cons to share. If you work hard, it truly gets recognized here!

    Advice to Management

    Keep making Synchrony a GREAT PLACE TO WORK for all levels of employees!


  2. "Work life balance"

    StarStarStarStarStar
    Current Employee - Audit Manager
    Current Employee - Audit Manager

    I have been working at Synchrony full-time

    Pros

    Great work life balance for all

    Cons

    Less interaction with other teams

  3. "Good Company to start and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad (India)
    Current Employee - Anonymous Employee in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than 10 years)

    Pros

    its a Professional company , one will get fair options to grow.

    Cons

    if you grow within the company then the salary will not grow with your role, better to look outside if your priority is money


  4. Helpful (1)

    "Great place to work decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mail Extractor in Longwood, FL (US)
    Current Employee - Mail Extractor in Longwood, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than 3 years)

    Pros

    There is s good work life balance with this company

    Cons

    The night shift can be a bit much, but for some they love it


  5. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time

    Pros

    1- great leadership
    2- care about people
    3- great company
    4- great benefits

    Cons

    no cons, everything is great.


  6. "Collection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Hyderabad (India)
    Current Employee - Collections in Hyderabad (India)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Synchrony full-time (More than a year)

    Pros

    Benefits are good, captive unit, loads of chances for growth,

    Cons

    No cons at all, all good


  7. "It's a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Charlotte, NC (US)
    Former Employee - Account Manager in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time (More than a year)

    Pros

    Lots of benefits, upper management tends to care. Many opportunities for growth

    Cons

    Some of the work that you have to deal with.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Fraud Analyst in Hyderabad (India)
    Former Employee - Senior Fraud Analyst in Hyderabad (India)
    Recommends
    Positive Outlook

    I worked at Synchrony full-time (More than a year)

    Pros

    Good work environment, friendly colleagues, opinion sharing, transparency, leaders interaction with the agents which makes the work even more challenging.

    Cons

    Nothing specific . I was happy with the role I was hired for.

    Advice to Management

    Continue the same work. Kudos team Synchrony.


  9. "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Synchrony full-time (Less than a year)

    Pros

    The diversity is really great. A lot to offer.

    Cons

    Not having a full weekend of.


  10. "A great call center experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Canton, OH (US)
    Former Employee - Collections Representative in Canton, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony part-time (Less than a year)

    Pros

    Amazing benefits and retirement options. Great pay. Lots of PTO and other various time off availability and instant approval by system entry. Great work atmosphere and employee engagement. Multiple opportunities to advance or learn skills to advance your career within the company. Management is kind and listens to what you have to say.

    Cons

    The phones can be stressful at times dealing with negative people. Mental health is a huge part of working in a call center.