Synchrony Reviews | Glassdoor.co.uk

Synchrony Reviews

Updated 22 September 2018
529 reviews

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3.8
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Margaret M. Keane
333 Ratings

529 Employee Reviews

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Pros
Cons
  • "Work-life balance is not balanced within the company" (in 15 reviews)

  • "Clients can get on your nerves working st a call center" (in 17 reviews)

More Pros and Cons

  1. "JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hyderabad (India)
    Current Employee - Customer Service Representative in Hyderabad (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than a year)

    Pros

    Everything is good in the organization.

    Cons

    Salary Paid to the freshers Is a problem.

    Advice to Management

    Increase of salary would be a betterment to employees.


  2. "It was time for a change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Sales, Operational Lead in Alpharetta, GA (US)
    Former Employee - Asset Sales, Operational Lead in Alpharetta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony (More than 10 years)

    Pros

    Flexible work hours and great benefits.

    Cons

    If you start at Synchrony in a non-management position it is difficult to move into management if you are a shy/soft-spoken person.

    Advice to Management

    I hope at some point more internal employees will be moved into promotional roles.

  3. "Overall Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time

    Pros

    Fun environment, Amazing benefits, Lots of ways to engage with other employees

    Cons

    Very strict policies about adherence and keeping on the phones.

    Advice to Management

    None. Margaret Keane is running an all around good company.


  4. "Overall a very balanced place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Synchrony full-time

    Pros

    -Great people
    -Flexibility
    -Rotational program for entry level employees gives you the opportunity to learn a lot of different things, move to new places

    Cons

    -Not a lot of say in geographic placement


  5. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Orlando, FL (US)
    Current Employee - Collector in Orlando, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than a year)

    Pros

    Benefits from day one. Very good management

    Cons

    Underpaid, stressful, bonus depending on performance


  6. "fraud analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fraud Analyst in Hyderabad (India)
    Current Employee - Senior Fraud Analyst in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than 3 years)

    Pros

    Salary is good for experiance staff

    Cons

    Night Shift very much changing

    Advice to Management

    to be more employee friendly


  7. "Very nice workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Charlotte, NC (US)
    Current Employee - Senior Business Analyst in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony (Less than a year)

    Pros

    Helpful people and work culture. Good salary and benefits

    Cons

    Need to be lil more structured

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Buhisan, Cebu City (Philippines)
    Current Employee - Customer Service Representative in Buhisan, Cebu City (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (More than a year)

    Pros

    Pro-employee, supports different diversities like people with disabilities, LGBT, women’s network etc

    Cons

    So far there is none

    Advice to Management

    Keep up the good work


  9. "BLP Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BLP in Kettering, OH (US)
    Current Employee - BLP in Kettering, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time (Less than a year)

    Pros

    The BLP program is a great program to learn and experience so much and so quickly in a 2-year period. I have really enjoyed learning about different areas of the business all while looking forward to my next adventure at my next rotation

    Cons

    Some barriers to a creative/innovative mindset with a large and long established company coming from GE


  10. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Great culture. Family friendly

    Cons

    Upward mobility seems reserved for the selected few


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