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      TTEC

      Engaged employer

      TTEC reviews

      Good with giving hope, bad with keeping it. - Customer Service Representative TTEC Employee Review

      3.0
      17 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff are approachable during walk-in application

      Cons

      They have the tendency to 'ghost' you or leave you hanging without any clear updates regarding the status of your application after a job offer

      avatar
      TTEC Response
      9mo
      Thank you for sharing your experience. We’re glad you found our team approachable during the application process. We also appreciate your feedback on communication, as timely updates are important to creating a positive candidate experience. Your input helps us see where we can improve.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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