If you are desperate for money it's a good place to be! - Customer Service Representative (CSR) TTEC Employee Review

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Office is new - Work from home

Cons

- Bonuses are none extent and they lie to you about it in the interview - Payment is always messed at the end of the month for many and you have to follow-up what you are owed - Management is a bit green - The lies in this company seems to be a never ending story.

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TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the new office and work-from-home flexibility. We also take your comments about bonuses, payment, and management seriously — feedback like this helps us provide better support and improve the employee experience. You can also share your experience at www.ttecwehearyou.com. Wishing you continued success in your role.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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