-You get what you sign up for. I knew going in that I was only going to work during the ACA Open Enrollments and would need to prepare accordingly.
-Paid Training
-Equipment is provided.
Cons
-No Commission
-Not much flexibility with Schedule
TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear the role aligned with your expectations and that you appreciated the paid training and equipment provided. We also take your comments about commission opportunities and scheduling flexibility seriously, as feedback like this helps us identify ways to enhance the employee experience. We wish you all the best in your future endeavors.
Not much training, only 2 weeks provided and then QAs begin right away.
TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Friendly coworkers
Your work helps the people you talk to
Cons
Management only promotes friends
Constant layoffs
Hours can change at any moment and schedules have a mandatory change after 3 months
No path to long term employment given
Leadership never on same page
Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate